By Mindi Lewis, MA, ABOC, FNAO

Opticians, like most employees, can be shy about pointing out areas of needed improvement to the boss, especially if those needed improvements require the boss to change their ways.  Mindi Lewis, MA, ABOC, FNAO, has some sage advice to share.  Many of the points likely echo the thoughts of your opticians, who may want to make these same suggestions, but haven’t felt comfortable enough to speak up about it.

Head over to Review of Optometric Business to read the full story.