PM/EHR Trainer

Posted on: 5/3/2015 1:44:00 PM
Job Type: Full-time
Salary: negotiable

Become an Eye Care industry leader by training Optometrists, Ophthalmologists, Opticians, and their staff how to use our Electronic Medical Records and Practice Management software! Be instrumental in helping other Eye Care Professionals provide the best care for their patients by teaching them workflow efficiencies enabled by our software solutions. Share your optical  practice management expertise and help our customers maximize the value of the tools and resources we provide.

Duties & Responsibilities (Other duties may be assigned)

Provide on-site and remote training on Electronic Medical

Records and Practice Management software to the Eye Care Professionals 

Prepare training materials, help documentation, and tool tips

Build a calendar of on-going internal and external training events and maintain a library of materials from prior events to allow for new employees to benefit from the knowledge already created

Develop positive relationships and trust through on-time delivery, high quality and continuous innovation by exceeding expectations

Fully document customer interactions in our customer database

Create how-to videos and other learning tools

Remain current on clinical, procedural, material, and technological changes within the eye care industry through research and company training

Be able to work on your own initiative and provide recommendations to improve processes

Knowledge & Skill Requirements

Passionate about teaching and able to coach others
Knowledge of eye care industry and best practices.

Knowledge of insurance plan eligibility, authorization, and billing practices preferred

Familiarity with EMR and Practice Management software systems

Effective and professional communication skills, both oral and written, to complete principal duties and responsibilities

Analytic ability to evaluate, interpret and report information as it relates to staff development activities

Energetic team player

Creative problem-solver


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