20/20

Easy Steps to More Eye Care, Eyewear, and Patient Satisfaction

1. What is the “new currency” for patients?
2. BNPL is
3. This, more than logic, drives purchasing decisions
4. ECPs ranked this as the most critical business metric
5. BNPL is a short-term financing tool that offers
6. This group made the majority of online eyewear purchases in 2020
7. The NEI suggests this when searching for a vision care provider
8. Sunbit's approval process takes
9. The highest awareness of financing among ECPs is for
10. Sunbit's financing approval rate is
11. Sunbit's payment to the practice is initiated
12. Sunbit's application process is
13. BNPL allows staff to
14. Sunbit provides financing to patients
15. When presenting eyewear options, staff should
16. Sunbit's application requires
17. Sunbit plan options are for
18. The average cost of frames and lenses in the US is
19. This second most important business metric is related to customer satisfaction
20. This is often an ancillary service in health care plans
Evaluation Questions
21. In questions 21-23 please rate the effectiveness of how well each course met the stated learning objectives: Met the stated learning objectives?
22. Avoided commercial bias/influence?
23. How would you rate the overall quality of the material presented?
24. How were you directed to this course?
25. Please describe the office in which you work.