Patient Counselor for LASIK and Cataract Surgery

Posted on: 2/3/2016 12:00:00 AM
Job Type: Full-time
Salary: $18-24 Hourly

Sign on bonus is being offered.  After probationary period, benefits include paid time off, health, dental, flex spending, 401K, reimbursement for continuing education and certification expenses, scrubs and a competitive wages based on prior work experience.  Equal opportunity employer listed in Dallas Morning News' Top 100 Places to Work 5 years in a row.

Busy refractive practice is looking for a full time patient surgical counselor for their Plano location.  This individual will be responsible for educating patients who are scheduling surgery with the goal to ensure  patients are comfortable and understand their options and the process before, during and after surgery.  The counselor will prepare the schedule, maintain files and use effective communication between team members, the clinical team and the surgery center to keep a consistent flow.  Additional duties may  include obtaining necessary patient history, scheduling surgery and postoperative care, coordinating with billing department regarding patients benefits and preauthorizations, securing payment method information and financing all the while keeping the patient in a relaxed and comfortable environment.

Skills/Requirements include:

Excellent communications, presentation and listening skills a must.  Candidate must have computer and personal organizational skills.  A positive attitude is necessary everyday as well as the ability to keep cool in stressful or very busy situations.  This person must enjoy working with others, be adaptable to our very dynamic practice and have a real willingness to learn.  Previous ophthalmic assisting, knowledge of refractive lenses and sales experience a plus.

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