“Retailing is now about bundling offers, integrating them and making them speak to each other. Whoever looks at your Web site should see the same thing in store, and social media helps to boost that.”
—Brian Walker, chief executive of Retail Doctor

‘Lifestyle’ comes up a lot. The last thing you want, apparently, is to have a pair or eyeglasses and lifestyle that are incompatible.”
—Patricia Marx, in her New Yorker article “Four Eyes”

“I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.”
—Natalie Massenet, Founder of Net-A-Porter

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