TOM O’BRIEN

CRESTON, Iowa—Precision Optical Group (POG), a wholesale laboratory and distributor based here, has expanded its finish department and implemented new quality control and quality auditing practices. The company has hired Tom O’Brien, an optical veteran of 44 years, as quality control auditor. O’Brien, pictured here, owned and operated his own eyecare practice and was a longtime customer of POG.

Under POG new quality control guidelines, every full service job goes through a rigorous quality check list, first by the assembler and then by the final inspector. O’Brien will then randomly re-inspect jobs that are complete and ready to ship out. POG reports that it is currently auditing 10 percent of all jobs processed and plans to step it up to 18 percent to 20 percent by the third quarter of this year.