Hi, my name is Catherine Palmigiano and I am a scribe for Lakeside Vision in Hawley, Pennsylvania. What is a Scribe and what do we do? Scribes are a great way for optometrists to improve a practice. A scribe is a doctor’s assistant, helping with note taking, impressions, coding, and billing. These essential functions free the optometrist of routine responsibilities to provide greater medical care and education for the patient. Scribes enable the doctors to see more patients by assuming routine tasks typical of patient care. Correctly coding and ensuring that patients return for proper diagnostic testing at specified times are also a scribe’s duties and vital for any practice to run smoothly and efficiently.
I was dispensing a pair of glasses to a patient I hadn’t seen for the initial fit. As I leaned in to place the glasses on his face he said, “Now, don’t get scared.” In the split second between that statement and his next, I hesitated and wondered what was going to happen. It’s amazing what you can think of in a very short period of time! Would he bite? Have a seizure? Faint? It was a combination of relief and compassion when the patient told me he had a prosthetic nose. His nose had been removed due to cancer and replaced by a latex form. I had to look closely at his bridge to see the very fine line of the prosthesis.