The 31st Olympic Games are over, and the athletes have returned to their home countries. But the 30th Olympics are just gearing up.

OK, it’s not the actual Olympics. It’s LensCrafters’ Lab Olympics, an exclusive lab recognition program to celebrate the company’s top-performing lab associates. Lab Olympics competitors, who compete as store teams of two, are tested on their lab knowledge, practical manufacturing experience and speed to determine overall gold, silver and bronze winning teams. The “games” will occur in October and November at various LensCrafters locations, and the winners will be announced in January 2017.

Lab Olympics winners set the standards for quality, teamwork and integrity amongst all LensCrafters labs. Labs are first evaluated on elements such as getting the customer’s order right the first time, having the order ready when promised, and of course, one-hour service, for which LensCrafters is known. The next level completes a written exam covering lab best practices, quality standards and safety knowledge.

Teams consist of a lab manager and the top-scoring lab associate by store. Five lab teams from around the country make it to the finals, where they are asked to manufacture two pairs of eyewear in an hour, which are then evaluated using Luxottica Retail Quality Standards.

As part of the “medal ceremony” in recent years, LensCrafters has brought the top five teams to its Mason, Ohio headquarters for a celebration and meet and greet with key leaders from parent company, Luxottica Retail North America.

“LensCrafters’ Lab Olympics program is a fun way for our associates to be recognized for the work they do that contributes to a great customer experience—both from a quality and speed of service perspective,” says Brian McCrea, vice president, manufacturing, Rx operations at LensCrafters. “Just like the true Olympics, regions rally together to support their peers and cheer them on as they advance in the competition.”

Let’s give a cheer to LensCrafters for bringing some fun and excitement to the technical end of optical, and for recognizing the skill required to make a quality pair of eyeglasses, as well as the people who have those skills in abundance.

Andrew Karp
Group Editor, Lenses and Technology
[email protected]























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