Front Desk Receptionist-Ophthalmology/Optometry Experience REQUIRED

Posted on: 6/19/2015 4:10:00 PM
Job Type: Full-time

We are looking for a Front Desk Receptionist who is friendly, enthusiastic, organized and who has excellent customer service and communication skills. Our Front Desk staff must be able to multitask and handle a high volume of appointments. This position requires strong computer skills and excellent telephone skills as well as the ability to interface comfortably with our doctors, patients and staff. Knowledge of ophthalmology and/or optometry and reception experience is required.

Duties & Responsibilities: As assigned, but not limited to the following;

·         Greet patients in polite, prompt and helpful manner gathering patient information

·         Check-in and check-out patients and maintains patient accounts by obtaining, recording, and updating personal and financial information

·         Verifies insurance eligibility and obtains revenue by recording and updating financial information; recording and collecting patient charges

·         Maintains the smooth flow of charts to the clinical area

·         Maintains the reception area

·         Schedules appointments

·         Answers phones and routes calls




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