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| 1. Electronic ordering, can shorten eyewear delivery times about |
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A.
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1-2 days |
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B.
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2 weeks |
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C.
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no change to delivery time |
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D.
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5-7 days |
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| 2. The cost to implement electronic ordering is |
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A.
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no cost depending on portal |
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B.
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low cost depending on portal |
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C.
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extra time when first setting up the system |
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D.
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all of the above |
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| 3. Integrating e-ordering with PM systems |
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A.
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eliminates double entry of Rx data |
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B.
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adds to the time it takes to order product |
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C.
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requires additional computers and servers |
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D.
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all of the above |
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| 4. Fax and telephone orders |
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A.
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increase the potential for written errors |
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B.
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transcription mistakes |
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C.
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increased time to start lab processing |
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D.
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all of the above |
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| 5. All of the following are error-reducing advantages of e-ordering except |
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A.
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the system verifies cut-out |
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B.
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availability verification |
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C.
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verifies the patient's progressive fitting height |
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D.
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screens teach methods and procedures |
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| 6. If glasses are promised in 7 days, the patient's expectation “clock” starts |
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A.
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when the job starts in the lab |
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B.
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when the patient leaves the office |
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C.
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when the patient makes the initial appointment |
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D.
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when the job is faxed to the lab |
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| 7. Contracting for insurance billing electronically |
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A.
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reduces reimbursement time |
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B.
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is secure |
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C.
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provides the required HIPAA compliant forms |
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D.
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all of the above |
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| 8. Medicare and Medicaid |
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A.
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require electronic connection to file claims |
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B.
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allow paper claims |
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C.
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provide automatic reimbursement |
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D.
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all of the above |
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| 9. Electronic ordering can provide |
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A.
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order tracking in the lab online |
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B.
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HIPAA compliant forms |
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C.
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an expanded list of product options |
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D.
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all of the above |
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| 10. Orders received by the lab through the best electronic ordering systems |
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A.
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stream the order directly into the LMS |
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B.
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require a customer service person's input |
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C.
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adds $5 to the cost of processing |
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D.
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none of the above |
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| 11. The course describes integrating links between |
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A.
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VisionWeb |
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B.
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OfficeMate |
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C.
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Compulink |
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D.
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all of the above |
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| 12. The convenient option that ensures that Tom Hicks places his daily orders and doesn't miss a football game is |
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A.
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he faxes all orders to the lab |
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B.
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electronic ordering can be completed from home with an internet connection |
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C.
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the lab calls for orders |
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D.
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none of the above |
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| 13. Electronic ordering can benefit the industry; all of the following are examples except |
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A.
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online continuing education courses |
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B.
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contributions to State optometric associations |
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C.
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reduced costs to process lenses |
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D.
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support to the OAA |
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| 14. Who benefits most from electronic ordering? |
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A.
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optometric offices |
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B.
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opticians' offices |
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C.
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spectacle processing laboratories |
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D.
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all of the above |
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| 15. All of the following are examples of e-ordering side effects except |
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A.
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staff can be empowered to add responsibilities |
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B.
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there is less time for each patient |
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C.
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product awareness and availability is expanded |
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D.
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e-ordering is so convenient, when unavailable, staff complains |
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