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| 1. The “new” presbyope |
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A.
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Doesn't fit a mold |
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B.
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Wants to look good |
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C.
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Craves personal attention |
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D.
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All of the above |
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| 2. “Speak to them personally” refers to |
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A.
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Patient appreciation |
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B.
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Understanding patient's individual needs |
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C.
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Improving frame color choices |
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D.
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A web site with vision advice |
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| 3. Offering the “best, first” allows patients to |
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A.
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Know products that they cannot afford |
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B.
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Improves cash flow |
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C.
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Understand options based on benefits and budget |
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D.
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Confuse the patient |
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| 4. The most protective outdoors and driving progressives are |
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A.
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Polarized and polycarbonate |
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B.
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Polarized |
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C.
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Gray tinted hard resin |
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D.
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Brown tinted hard resin |
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| 5. 25 percent thinner and lighter can describe |
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A.
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Polycarbonate lenses |
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B.
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High-index lenses |
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C.
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Ultra high-index lenses |
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D.
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a. & b. |
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| 6. When ordering a wrap Rx progressive, include _______ prism for a -1.00 sph, +2.00 add lens. |
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A.
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0.25 Base Out |
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B.
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0.50 Base Out |
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C.
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0.25 Base In |
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D.
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0.50 Base In |
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| 7. Newer design progressives include all of the following except: |
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A.
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Variable inset |
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B.
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Shorter minimum fitting heights |
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C.
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Reduced overall astigmatism and blur |
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D.
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Very wide clear near zones |
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| 8. For potentially sensitive progressive patients ask |
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A.
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Do you get nauseous if reading while riding in a car |
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B.
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What can you afford |
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C.
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Don't ask, try progressives anyhow |
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D.
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Don't ask, use blended bifocals |
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| 9. To provide visual consistency in multiple pairs |
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A.
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Think material first, design second |
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B.
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Look for designs available in multiple materials |
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C.
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Always use AR coatings |
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D.
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Avoid polycarbonate |
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| 10. Melanin lenses |
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A.
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Are gray in color |
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B.
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Bleach with age like the bodies natural melanin |
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C.
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Improve near vision |
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D.
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Absorb the high-energy visible wavelengths |
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| 11. Accumulations of high-energy wavelengths, 380 to 500nm are suggested to cause |
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A.
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Cataracts |
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B.
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Age-related macular degeneration |
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C.
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a. & b. |
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D.
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Sunburn |
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| 12. For the year 2007, the average patient owns about_______ pairs of glasses and buys a new pair about every _______ years |
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A.
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2, 3 |
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B.
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1.8, 4.5 |
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C.
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3.8, 2.2 |
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D.
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1, 2 |
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| 13. When describing the cost of eyewear |
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A.
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Whisper it to the patient |
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B.
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Sell the benefits, performance and convenience without embarrassment |
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C.
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Always give a discount |
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D.
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None of the above |
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| 14. Improving the sale of second pair prescription progressive sunglasses requires |
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A.
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Being consistent and describing their benefits to all patients |
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B.
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Lenses at 50 percent discount |
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C.
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The same frame used in both orders |
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D.
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All of the above |
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| 15. Catering to the “active presbyope” |
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A.
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Can be rewarding and successful |
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B.
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Takes excessive time |
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C.
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Requires a 14mm minimum fitting height |
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D.
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Reduces sunglass use |
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| 16. The best way to make two pair a part of the dispensing process is to |
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A.
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Sell sunwear first |
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B.
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Create a script that describes the importance of indoor and outdoors lenses |
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C.
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Show how one pair is a compromise |
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D.
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All of the above |
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| 17. Often, the difficulty with selling $1000 or $1500 in eyewear |
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A.
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Only about $800 is covered by insurance |
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B.
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The dispenser may not be comfortable with the amount personally |
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C.
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There aren't enough choices available |
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D.
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A patient would receive frames, materials and treatments for which there would be no benefit. |
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| 18. A good analogy to use when selling by lifestyle is |
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A.
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A tri-athlete spends for the right equipment |
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B.
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Golfers often purchase multiple drivers for just the right distance |
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C.
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Most people have a wardrobe of shoes for sports to formal wear |
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D.
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All of the above |
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| 19. All of the following are true except |
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A.
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Polarized lenses absorb 100% of UV and blinding glare |
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B.
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Anti-reflective lenses improves vision especially at night |
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C.
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Ultra high index lenses create 14% thinner and lighter lenses |
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D.
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Photochromics are extremely comfortable indoors and out |
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| 20. As the presbyope ages and add power increases |
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A.
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Different visual needs require multiple pairs of glasses |
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B.
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Only photochromic progressives in polycarbonate are required |
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C.
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Make them multiple pairs of single vision lenses only |
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D.
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All of the above |
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