|
|
|
| 1. Which of the following is not a triage category? |
|
A.
|
Emergency |
|
B.
|
Urgent |
|
C.
|
Routine |
|
D.
|
Work-in |
|
|
|
| 2. The author states that office triage policies should be reviewed by a new employee during: |
|
A.
|
The first month of employment. |
|
B.
|
The first week of employment. |
|
C.
|
The first 90 days of employment. |
|
D.
|
None of the above. |
|
|
|
| 3. A staff member who suggests a diagnosis or treatment option is: |
|
A.
|
A senior technician. |
|
B.
|
Impressing the patient. |
|
C.
|
Creating a liability risk. |
|
D.
|
Saving the doctor time. |
|
|
|
| 4. Staff may give a patient a bottle of artificial tears only if: |
|
A.
|
It is a sample bottle. |
|
B.
|
The patient is already using another type of artificial tear. |
|
C.
|
The doctor orders it. |
|
D.
|
None of the above. |
|
|
|
| 5. Which of the following documentation is not required when phoning in a prescription to the pharmacy? |
|
A.
|
Medication name |
|
B.
|
Strength of medication |
|
C.
|
Directions of use |
|
D.
|
Pharmacy phone number |
|
|
|
| 6. Which of the following “red eye” conditions would not be triaged as an ocular emergency? |
|
A.
|
Corneal foreign body |
|
B.
|
Conjunctivitis |
|
C.
|
Chemical splashed into the eye |
|
D.
|
Ruptured globe |
|
|
|
| 7. A patient who complains of unilateral redness with photophobia and a “stabbing pain” should be categorized as a(n): |
|
A.
|
Emergency appointment |
|
B.
|
Urgent appointment |
|
C.
|
Routine appointment |
|
D.
|
Work-in appointment |
|
|
|
| 8. A patient who complains of a red eye with itching, tearing and/or discharge should be seen within: |
|
A.
|
1 hour |
|
B.
|
1 week |
|
C.
|
12-24 hours |
|
D.
|
1 month |
|
|
|
| 9. A patient with a complaint of sudden, painless loss of vision should be triaged as a: |
|
A.
|
Emergency appointment |
|
B.
|
Urgent appointment |
|
C.
|
Routine appointment |
|
D.
|
Work-in appointment |
|
|
|
| 10. The first instruction to a contact lens wearer with a complaint of ocular discomfort is: |
|
A.
|
Remove the contact |
|
B.
|
Flush the eye with saline |
|
C.
|
Come in to the office within the next hour |
|
D.
|
Use wetting drops |
|
|
|
| 11. A patient who notices “blood on the eye” when looking in a mirror (with no severe symptoms) most likely has: |
|
A.
|
Diabetic retinopathy |
|
B.
|
Dry eyes |
|
C.
|
Corneal ulcer |
|
D.
|
Subconjunctival hemorrhage |
|
|
|
| 12. A stress-related condition that is more common in males between 25-50 years of age is: |
|
A.
|
Myasthenia gravis |
|
B.
|
Macular degeneration |
|
C.
|
Central serous retinopathy |
|
D.
|
Floaters |
|
|
|
| 13. Which of the following conditions cause muscular weakness? |
|
A.
|
Myasthenia gravis |
|
B.
|
Macular degeneration |
|
C.
|
Central serous retinopathy |
|
D.
|
Floaters |
|
|
|
| 14. Which of the following questions would be used to determine onset? |
|
A.
|
When did you first notice the problem? |
|
B.
|
Are you seeing flashes or floaters? |
|
C.
|
Can you come to the office today? |
|
D.
|
How bad does it hurt? |
|
|
|
| 15. Which of the following is not the responsibility of the staff? |
|
A.
|
Gather information |
|
B.
|
Document the details of the call |
|
C.
|
Assign a category |
|
D.
|
Sign off triage calls |
|
|
|
| 16. How would symptoms of an intermittent, mildly red eye be categorized? |
|
A.
|
Emergency |
|
B.
|
Urgent |
|
C.
|
Routine |
|
D.
|
Work-in |
|
|
|
| 17. An appointment that has been categorized as routine should be seen: |
|
A.
|
Within 12 hours |
|
B.
|
Within 12-24 hours |
|
C.
|
First available appointment |
|
D.
|
On a yearly basis |
|
|
|
| 18. A myopic patient (-6.50 sph OU) calls to report that she has broke her glasses. She should be given an appointment: |
|
A.
|
Within 12-24 hours |
|
B.
|
Within 48 hours |
|
C.
|
For the next available time slot |
|
D.
|
Only if the eyes are red |
|
|
|
| 19. A patient who complains of tearing with mild discomfort and foreign body sensation should be categorized as: |
|
A.
|
Emergency |
|
B.
|
Urgent |
|
C.
|
Routine |
|
D.
|
Work-in |
|
|
|
| 20. A contact lens wearer with severe redness and pain should be triaged as: |
|
A.
|
Emergency |
|
B.
|
Urgent |
|
C.
|
Routine |
|
D.
|
Work-in |
|