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| 1. A true emergency needs to be seen: |
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A.
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The Same Day |
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B.
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The next available appointment |
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C.
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Within the hour |
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D.
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The same week |
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| 2. Sudden monocular vision loss without pain is commonly diagnosed as: |
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A.
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An occluded blood vessel in the retina |
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B.
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A retinal detachment |
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C.
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Cataracts |
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D.
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A or B |
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| 3. What is the most important advice to give a patient reporting a chemical spilled in the eyes? |
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A.
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Irrigate the eye for twenty minutes then come in immediately. |
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B.
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Bandage the eye |
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C.
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Bring the chemical container |
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D.
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Bring the material safety data sheet if at work |
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| 4. A patient calls the clinic complaining of flashes of light followed by a headache. What level of triage does this fall into? |
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A.
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Emergency |
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B.
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Urgent |
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C.
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Priority |
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D.
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Routine |
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| 5. Why is the patient from question four categorized at this level? |
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A.
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Headaches can be a sign of systemic disease |
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B.
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Flashes of light can precede an ocular migraine |
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C.
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Flashes of light are a sign of retinal detachment |
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D.
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Both B & C |
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| 6. Which is not a Symptom in the urgent care category? |
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A.
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Swollen lids |
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B.
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Itchy, watery, red eyes |
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C.
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Double vision |
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D.
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Sudden vision decrease |
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| 7. A monocular patient with vision complaints should be: |
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A.
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Triaged the same as any other patient |
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B.
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A priority case |
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C.
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An urgent case |
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D.
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Scheduled at their convenience. |
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| 8. A patient calls complaining of halos around lights. What other symptoms might you ask the patient about? |
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A.
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Redness or irritation? |
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B.
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Recent emotional stress? |
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C.
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Nausea or reduced vision? |
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D.
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All of the above |
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| 9. Drooping lids can occur as a result of: |
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A.
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Muscle weakness |
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B.
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Stroke |
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C.
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Brain tumor |
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D.
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All of the above |
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| 10. Priority cases include: |
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A.
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Prescription changes |
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B.
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Swollen lids |
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C.
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Photophobia |
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D.
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Both A & C |
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| 11. A patient calls complaining of emergency symptoms. They would rather wait till the next day to come in because today is to busy. The Technician should: |
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A.
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Schedule the patient the next day |
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B.
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Be firm in urging the patient to come in today. |
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C.
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Ask the doctor to talk to the patient. |
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D.
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Both B & C |
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| 12. On the phone it is first and most important to triage patients according to: |
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A.
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Their primary complaint |
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B.
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Any red flag symptoms |
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C.
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The level of patient concern |
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D.
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Available appointment times |
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| 13. The goal of triage is: |
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A.
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To diagnose the patients problem |
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B.
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To educate the patient |
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C.
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To assess the level of urgency in scheduling. |
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D.
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To assess the level of discomfort of the patient |
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| 14. It is not necessary or appropriate for the Technician to: |
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A.
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Recommend treatment to the patient |
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B.
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Diagnose patient |
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C.
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Recommend a level of urgency to the patient |
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D.
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Both A & B |
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| 15. Flashes of light, sudden appearance of floaters, sudden loss of vision, chemical exposure, and ocular trauma are all _______. |
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A.
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Chief complaints |
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B.
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Red flags |
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C.
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Priority cases |
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D.
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Urgent cases |
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